Effective Date: June 1, 2022
The Daily Observer recognizes the importance of protecting the information it collects from users in the operation of its Web site, dailyobserver.uk , The Daily Observer Digital Edition, and other related digital products or resources including email newsletters, as well as other activities. As such, The Daily Observer takes reasonable steps to maintain the security, integrity and privacy of this information.
TYPES OF INFORMATION WE COLLECT
The information we gather falls into two categories: (1) information voluntarily supplied by visitors to the site when they register, sign up to receive our email newsletters, subscribe to the print and/or digital editions, post comments in any of the public posting areas on our site, respond to user surveys, participate in interactive activities such as polls, or view more information about a story, and the like; and (2) anonymous tracking information that is automatically gathered as visitors navigate through our site and review our email newsletters and other email messages. This information may be collected directly by us or it may be collected by third-party partners or service providers on our behalf. Third parties featured on or linked to by our Web site, such as advertisers and others that display promotional messages on our site or offer products and services through our site (“Advertisers”), may be gathering information as well, through processes we don’t control.
Information You Voluntarily Supply to Us
We may collect and store information that you voluntarily supply to us while on our site. This may include personally identifying information if you choose to provide it. In accessing and using this Web site, you may have the opportunity to voluntarily submit some or all of the following types of information:
Contact information, such as your name, telephone number, postal mailing address and email address;
Delivery information, such as your newspaper delivery address;
Demographic information, such as gender, country (and, where applicable, your postal code);
Login information, such as a username and password;
Communications preferences, such as which email messages you would like to receive from us;
Payment information (such as a credit card number or bank account information) necessary to process a requested transaction; and
Information posted in public posting areas and other interactive areas of our site.
You are not required to provide information about yourself to visit our site. However, if you wish to receive any of our newsletters, you will be required to provide us the email address to which you want us to send the newsletters as well as your name, the country in which you reside, and, where applicable, your postal code. If you wish to participate in any of the interactive features of our site – for example, by posting comments, voting in a poll, viewing additional information about a story, or viewing premium content.
Information That Is Collected Automatically
We also may collect and store, and permit our service providers to collect and store, information that does not identify you personally that is generated automatically as you navigate through the site. For example, we and our service providers may collect limited information about the configuration of your computer or other device through which you visit our site, including the type of browser software you use, the operating system you’re running, the resolution of your computer monitor, the Web site that referred you, the type of mobile device you’re using to access our site (for example, iPad, iPhone, BlackBerry, Android device, tablet, etc.), and your IP address. (Your IP address is a numerical address that is used by computers connected to the Internet to identify your computer so that data – such as the Web pages you want to view – can be transmitted to you. We also use IP address information for systems administration and troubleshooting purposes.) We use this information to make our site as useful as we can for as many users as possible.
Cookies and Pixel Tags
We may use “cookies,” a standard feature found in browser software, to enhance your experience on the site. Cookies are small files that your Web browser places on your hard drive for record-keeping purposes. We also may use pixel tags (sometimes referred to as “clear GIFs” or “Web beacons”) to collect non-personally identifying information about how our visitors use our site. By showing how and when visitors and registered users use the site, cookies and pixel tags help us deliver more relevant content to users, identify how many unique users visit our site and various pages within our site, and anonymously track user interests, trends and patterns. For example, we may use these technologies to collect aggregate information about the time visitors spend on each page of our site, the number of visits made to each page or section of our site, and the content that visitors select and copy using the standard copy and paste tool provided in standard Web browsers. Providers of web analytics services may use cookies and pixel tags to gather this sort of information on our behalf. And Advertisers that display ads or other promotional messages (“Ads”) on our site (and their providers of ad serving and other advertising services) may use cookies and pixel tags of their own in connection with Ads displayed on our site, as described below under the heading “Data Collected in Connection with Ads.”
Providers of email transmission services use pixel tags to record whether an email is opened and whether you click on any of the links in the email, as described below under the heading “Data Collected in Connection with Emails.”
We also may use cookies to record certain preferences that you enter or set while using the site. For example, if you are a registered user and you opt to have the site “remember you,” we’ll use cookies to automatically store your log-in information so that you won’t have to re-enter it the next time you visit.
The help function on most Web browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you don’t accept cookies, you won’t be able to take advantage of various features on our site that are available to other visitors. For example, we won’t be able to store your log-in information, so that you don’t have to log in each time you visit, unless you accept cookies.
HOW WE USE COLLECTED INFORMATION
Generally
We use the information we collect from you while you are using the site in a variety of ways, including, for example, to process your registration, to provide you with services and communications that you have requested, to send you email updates, newsletters, and other communications which you have elected to receive, to deliver our site content to you, to measure site traffic, to measure user interests and traffic patterns, and to improve the site and the services and features offered via the site.
Your Email Address
In addition, we may use your email address to contact you for customer service purposes, to inform you of important changes or additions to our site or the services offered over our site, to send you administrative notices and other information about our site, and to tell you about other products or services offered by us, or other companies, that we think may be of interest to you. If you subscribe to any of our newsletters, we’ll use your email address to send the newsletters to you. Although we hope you’ll find these communications informative and useful, if you don’t, you can always unsubscribe to either type of message by following the simple instructions included in each email.
Information You Provide When Making a Purchase
When you purchase any product or service on our site, we collect the information necessary to process the requested transaction, such as your name, email address, mailing address, billing address, and credit/debit card or PayPal account information. Your credit/debit card information is sent to our third-party credit card processor and is secured during transmission over the Internet using industry-standard secure sockets layer (SSL) encryption. Our credit card processor is authorized to use your credit/debit card information only to process your requested transaction, and for no other purpose.
Data Collected in Connection with Ads
Advertisers that display Ads on our site (and other advertising services) may use cookies and pixel tags of their own to record your Web browser’s interaction with a given Ad. This technique allows the Advertiser (and its providers of ad serving and other advertising services) to track how Ads are displayed, and which are clicked on, and to limit the number of times a given Ad is shown to you. The use of cookies and pixel tags may also enable these Advertisers (and their providers of ad serving and other advertising services) to serve ads to our users based on their perceived interests as gleaned from their visits to this and other Web sites. For example, DoubleClick, a provider of ad serving and other advertising services, may set cookies in connection with Ads displayed on our Web site through our relationship with Google. For a detailed description of Google’s interest-based advertising program, or to opt out of receiving interest-based ads from Google, click here.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at info@dailyobserver.uk. If at any point you wish to access your personal information to (1) change your preferences, (2) review the accuracy, (3) correct, supplement, modify or delete your information or opt-out of your consent to use your information, you may also call us at +447576811607
Disclosure to Third Parties
To help Advertisers (and their ad agencies) understand our audience and confirm the value of advertising on our Web site, we may present them with aggregate information on our audience and how our audience uses our site (for example, information on traffic to various pages within our site). This information does not identify you personally.
We may share the information that is collected through this site with our third-party service providers for purposes related to site administration and operation. In some cases, we may permit our third-party service providers to collect such information directly, on our behalf. For example, this Web site may use third-party Web analytics services to help analyze how users use the site. These services may use cookies and pixel tags to collect non-personally identifying tracking data directly from our site on our behalf, and then use that data to provide us with statistical reports on Web site activity. If you use a credit or debit card to complete a transaction on our site, your personal information and credit card number will be sent directly to our credit card processing service provider to complete your transaction. We also may share your email address and name with third-party email services providers that send newsletters and other communications on our behalf.
We also may occasionally release information about our visitors and registered users if required to do so by law or if, in our judgment, such disclosure is reasonably necessary to comply with legal process, or to protect the rights, property, or personal safety of visitors to our site, our employees, our donors, sponsors or Advertisers, or others. In the unlikely event that we sell some or all of our assets, information about visitors to our site may be among the transferred assets.
Information You Post to Public Areas of Our Site
If you post a comment on our site or otherwise submit content for display in a public posting area of our site, we will identify you as the author of your posts by your username only.
Please keep in mind that whenever you make your personal information or other information available for viewing by other users online – whether in comments posted to our site, or in other public posting areas of our site – that information can be seen, collected and used by anyone with access to the Internet; we are not able to control how they may use this information. We cannot be responsible for any use of such information by third parties. We also reserve the right to eliminate any offensive or inappropriate comments you may post.
Storage of Information
The information that we collect through this Web site is stored within databases that we control (or databases hosted on our behalf) on servers maintained in protected environments within the United States and The United Kingdom. Any credit card information you provide on our site is secured for transmission over the Internet using industry-standard secure sockets layer (SSL) encryption. However, no physical or electronic security system is impenetrable. We cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us or our third-party service providers over the Internet.
GDPR Compliance
The General Data Protection Regulation (“GDPR”), which took effect on May 25, 2018, is a new version of the existing data protection laws defined and enforced by the European Union. The GDPR imposes new rules regarding the processing of personal data of data subjects’ located in the EU. The Daily Observer is fully committed to comply with GDPR since its effective date.
We may engage secure third-party companies to store or process your personal data in the United States, United Kingdom or in other countries. If you are a resident of the European Economic Area (“EEA”) we will take appropriate measures to ensure that your personal data receives an adequate level of data protection upon its transfer outside of the EEA. If you are a resident of a jurisdiction where transfer of your personal data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.
PROTECTING THE PRIVACY OF CHILDREN
Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our Web site is not directed at children under the age of 13 and we won’t knowingly allow anyone under the age of 13 to provide us any personal information. If you’re under 13, please don’t provide any information about yourself on this Web site.
CHANGES TO THIS PRIVACY POLICY
The Web is an evolving medium. If we need to change this Privacy Policy in the future, we will post the revised Privacy Policy on our site and update the “Effective Date,” above, to reflect the date of the changes. By continuing to use this Web site after we post such changes, you agree to the terms of this Privacy Policy, as modified.